Privacy Policy Notice

This privacy policy notice is for this website; www.proudpads.com and served by Proud Pads and governs the privacy of those who use it. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information while browsing or using this website, including your rights under current laws and regulations. If you do not agree to the following policy you may wish to cease viewing / using this website.

Policy key definitions:

  • "I", "our", "us", or "we" refer to the business, Proud Pads.
  • "you", "the user" refer to the person(s) using this website.
  • GDPR means General Data Protection Act.
  • PECR means Privacy & Electronic Communications Regulation.
  • ICO means Information Commissioner's Office.
  • Cookies mean small files stored on a users computer or device.

Your individual rights

Under the GDPR your rights are as follows. You can read more about your rights in details here;

  • the right to be informed;
  • the right of access;
  • the right to rectification;
  • the right to erasure;
  • the right to restrict processing;
  • the right to data portability;
  • the right to object; and
  • the right not to be subject to automated decision-making including profiling.

You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data.

We handle subject access requests in accordance with the GDPR.

 

How we process your data

Mailing List

Under the GDPR we use the consent lawful basis for anyone subscribing to our newsletter or marketing mailing list. As part of the registration process for our monthly e-newsletter, we collect personal information. We use that information to tell you about our exciting latest news and to tell you about our latest products. We don't rent or trade email lists with other organisations and businesses.

We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing our data protection officer Laura Niehorster (Founder of Proud Pads). 

Purchase of Products

When you purchase a product from Proud Pads or online your name, address data, email and contact number will be stored in our CRM system which is powered by Squarespace. You may, of course, purchase a product in person without supplying the aforementioned personal data. Please be assured that we do not share your personal details with any other company without your consent. If you opt in to our mailing list while purchasing, the above Mailing List privacy policy will apply. 

Product Feedback

Additional to the privacy policy under the purchase of products above, if you give us feedback on the products we will retain that information to make our products better. We will only ever share this information with people inside our organisation and possibly our manufacturers and business advisors. The information will be anonymised and your personal contact details and name will be erased if sharing the information with those outside our organisation. If you would like your feedback to be erased at any time, please contact our data protection officer, Laura Niehorster

Cookies

Proud Pads' website is powered by Squarespace, which uses some necessary cookies because they allow visitors to navigate and use key features on our site. These cookies vary from site to site depending on the features it uses.

We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant adverts or content, referred you to a third party website.

Some cookies are required to enjoy and use the full functionality of this website.

We use a cookie control system which allows you to accept the use of cookies, and control which cookies are saved to your device / computer. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.

When someone visits www.proudpads.com we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. 

Here are a list of the cookies we use and how:

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Analytics & Performance Cookies

These cookies help us learn about our visitors (like where you'r from) and your behaviour on our site so we can learn how to improve it. 

Here is some more information on these cookies:

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Data security and protection

We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.

Transparent Privacy Explanations

We have provided some further explanations about user privacy and the way we use this website to help promote a transparent and honest user privacy methodology.

Data Protection Officer

Our data protection officer is the Proud Pads' founder, Laura Niehorster. If you have any queries about the data being held on you or want your data to be erased, please contact her. 

Access to your Personal Information

You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer, contact details above.